Available Mon-Fri
9am-5pm CST
+1 310-722-7117
In 2018 Cangshan Cutlery and Chef Thomas Keller came together to begin a new chapter in the world of cutlery. Cangshan's uncompromising vision to develop the finest knives in the marketplace and Chef Keller’s continuous drive for innovation have resulted in an exclusive partnership that will allow them to develop beautiful and functional knives for home cooks and professional chefs. Now Cangshan and Chef Keller come together with the same ideas about premium materials, the precision of craftsmanship, and an eye towards design to create something truly unique in the world of cutlery. Cangshan knives are now being utilized at Chef Keller’s critically acclaimed and award-winning, Michelin-starred restaurants.
“How the knife feels in the hand was extremely important. A knife’s blade is really sharp so you have to be careful with the knife. We wanted to make sure when a consumer grips the knife, they feel secure. I also need the weight of the knife to be balanced and need to be able to grip it close to the heel of a knife, so I want a smooth, thin bolster. This design also enables it to sharpen easily.”
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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