Mauviel M'STEEL Black Carbon Steel Paella Pan With Iron Handles

• The collection M’STEEL, is a line made of steel carbon, 100% natural.
• Iron handles
• Black carbon is a good conductor of heat: it rises in temperature very quickly. It is an ideal material for searing, browning and grilling
• Due to its rapid conductivity, it is not very suitable for simmering.
• Commercial grade durability allows longer preheating and excellent searing capabilities.
• Thickness 2 to 2.5 mm- finish straight sides
• Rivets made of stainless steel 18/10
• Before first use, season the pan per manufacture recommendations. The pan will build up a natural nonstick property and darken overtime.
• Can be used on all cooking surfaces. Gas, electric, induction, halogen stovetops, and in the oven.

• Beewax coating. It is used to prevent the pan from rusting and to save time when seasoning. Prior to first use, clean the pan with very hot water to remove it from the pan. If at first use there is any wax residue, use paper towel to wipe your hot pan.

• Seasoning: Cover the bottom of the pan with flavorless oil and heat for 5 mins. Let the pan cool before draining the oil, and wipe it to clean with paper towels. Repeat this process a second time and your pan is ready for use. After this process, the pan will acquire a natural nonstick property

Maximum temperature

• The utensils Mauviel 1830 offer great performances and do not require a great deal of heat to reach ideal temperature. Moreover, it could deteriorate the bottom of the utensil. 
• The temperature for cooking is ideal when one pours a drop of water and it bursts into little marbles, this reaction is called “Leidenfrost”.
• Our products have a superb conductivity, so cooktop knobs or controls cannot be used at their 100% heating power; they need to be used at a 60% capacity. It means on a level of 10, 6.
  
• The flame must not go over the utensil. 
• Heat up your pan slowly
  
• Do not use high heat for a long period of time.
• Do not leave empty pan on a heated burner for an extended period of time
• Oven safe up to 680° F

Usage & Care

• Hand wash - with hot water immediately after use & then wipe immediately with paper towel, store in dry place.
• Do not remove the layer that gradually forms on the bottom of your pan. This layer is not dirt, it will make a solid, non-stick film. 
• Before storing your utensil, grease it with a little olive oil to prevent rust. After this preparation, your utensil will be faithful to you for many years. 
• To clean the steel outside the pan, you can use a mixture of baking soda and water to restore its shine. Be careful, however, that the mixture does not touch the inside of the pan.
• Hand wash only. Not dishwasher safe
• Do not use metal utensils on the non-stick cooking surface. The use of scouring pads, steel wool, abrasive cleansers, bleach and/or oven cleaners is not recommended and can scratch or damage your cookware. 
• Misuse of your cookware will void your warranty.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We accept major credit and debit cards including Visa, Mastercard, and Discover. Secure checkout options are available to ensure safe and convenient transactions.

Our dedicated customer service team is here to assist you every step of the way. Whether you have questions about navigating our website or specific product inquiries, feel free to reach out. You can contact us

WhatsApp, Email, Phone, Live Chat, Houzz or through our Social Media accounts (@hausoftreli).

Your satisfaction is our priority, and we're ready to provide the support you need for a seamless shopping experience.